Cancellation of the tenancy agreement must be lodged by the tenant online through the housing system www.oes-properties.com.
When a tenant chooses to terminate the tenancy agreement before checking into the rented unit, the booking fee shall not be refunded, but the rental shall be refunded within ten days, upon cancelling the booking through the housing system, and updating the system with the bank account details where the refund shall be transferred.
When a tenant chooses to terminate the tenancy agreement after the first week of the contract, the booking fee and the full rent for the semester or the academic year contract become fully and immediately due. Otherwise, the tenant should find a replacement to honour the contract instead.