We strive to provide tenants (students and interns) with all the services and facilities for a pleasant stay in OES owned and/or managed properties.
We do not charge tenants a “damage deposit” and we do not add charges for any anticipated damages to the room rent. Rather, we charge each tenant upon check-out of the room at the end of the contract duration for items that need repair according to the conditions of the room that are different from those at their check-in. Most of recurrent damages have been included in the table of damages provided here, however, the management of OES reserves the right to apply fines on any other damages not captured in the table below.
Shared Responsibility
| Description | Actions | Amount of fine(OMR) |
| Triggering the fire alarm by smoking (b) candles/incense/fireworks | Warning + Fine | 10/- per tenant |
| Obstructing doors from closing to let others enter rooms and buildings | Warning + Fine | 10/- per tenant |
| Keeping cooking equipment in rooms | Warning + Fine | 10/- per tenant |
| Placing stickers on walls, mirror, doors of rooms | Fine | 25/- per tenant |
| Damaging blind/Ripping off blind | Fine | 25/- per tenant |
| Breaking wall mirror in rooms (Ahlan 2) | Fine | 35/- per tenant |
| Leaving food and other items in the fridge | Fine | 5/- per tenant |
| Removing appliances/electronics from their place | Fine | 10/- per tenant |
| Alteration to the display of furniture | Not allowed + warnings | |
| Dirty and messy kitchens in shared apartments | Fine | 5/- per tenant (this does not cover the fine on fridges left full with food and unwanted items) |
| Dirty and messy common areas | Fine | 10/- per tenant |
| Dirty and messy rooms (shared rooms) | Fine | 10/- per tenant |
| Covering and/or damaging smoke detectors | Warnings + Expulsion | 50/- per tenant |
| Damaging the refrigerator | Fine | 250/- applicable to all tenants of the unit |
| Damaging the cooker | Fine | 250/- applicable to all tenants of the unit |
| Damaging the hood | Fine | 75/- applicable to all tenants of the unit |
| Breaking kitchen’s cabinets | Fine | 30/- per door applicable to all tenants of the unit |
| Damaging shoe bench | Fine | 7.5/- per tenant |
Individual Responsibility
| Description | Actions | Amount of fine(OMR) |
| Letting in unregistered tenants | Warning + Fine | 100/- |
| Staying in residences/accommodation without proper registration and contract | Warning + Fine | 100/- |
| Unpaid instalment | Fine | 5/- per instalment |
| Damaging mattress (staining, ironing…) | Fine | 50/- |
| Damaging bed frame | Fine | 50/- |
| Placing stickers on closets | Fine | 25/- |
| Losing keys or access card or breaking locks | Fine | 10/- |
| Breaking stool | Fine | 30/- |
| Failing to check out from room through the system | Fine & Daily or Monthly rate of room whatever is lesser | 5/- & daily or monthly rate as per room type |
| Pets or animals kept in rooms/buildings | Not allowed + warnings | |
| Misuse of fire extinguishers | Warning | |
| Lock-out charge | Warning | |
| Non-evacuation during a fire alarm | Warning | |
| Excessive noise | Warnings | |
| Smoking in rooms and/or building | Warning + Fine | 10/- |
| Smoking in prohibited area | Warning | |
| Entering prohibited areas (e.g. roof) | Warning | |
| Dirty and messy room (single rooms) | Fine | 50/- |
| Trash left outside rooms | Warning |
Additional charges
| Additional charges | Amount (OMR) |
|---|---|
| Changing rooms after confirmation of booking | 10/- |
| Loss of access card/replacement fee | 10/- |
